Q: Where are your products made?
A: Both my tie dye and hemp goods are handcrafted in my in-home studio. However, I create my hand dyed designs using a large spectrum of different clothing brands which are manufactured in many various countries.
Q: Do you sell your products online only?
A: Yes, the Detroit Tie Dye Company is currently an online only business.
Q: Can I machine wash and dry tie dye clothing?
A: You can safely machine wash tie dye just as you normally would other clothing items. Do not use bleach or detergents containing bleach. Wash in cold water and machine drying on low heat is recommended.
Q: What fabrics do you use?
A: Most clothing items feature 100% pre-shrunk cotton, but some are cotton blends or made of other natural fibers such as rayon or linen. Please reference the product description of each individual item for specific details regarding material(s).
Q: How can I care for my hemp jewelry?
A: Your hemp jewelry will be slightly firm and stiff when new, as hemp is a natural fiber which will relax and soften over time with wear. Please remember to remove your hemp jewelry before bathing, showering or swimming.
Q: Do you ship worldwide?
A: Yes! Please simply select your country from the drop down menu in the Shipping Address section of the Customer Information page of checkout.
Q: Will additional customs duty taxes apply to my international order?
A: Custom duties and VAT (Value Added Tax) is determined upon inspection by customs. Additional taxes and fees may be applied to your package before it is released for delivery depending on your country’s laws and policies regarding custom duties and the products they apply to. Please always assume that there will be additional taxes imposed if you are ordering internationally.
Q: Can you make this design in a size ____ instead?
A: Most likely, yes! Keep in mind each piece is hand dyed and genuinely one of a kind, so your replica will slightly vary from the original design it was inspired by. Please feel free to Email Us if you have a custom order request.
Q: I forgot to use my discount code at checkout / I stumbled across a coupon code after placing my order...
A: Sorry, coupon codes must be entered at checkout while placing your order in order to receive the discount. Please be sure to check us out on social media before placing your order as we oftentimes offer exclusive flash sales and coupon codes. Instagram • Facebook • Pinterest
Q: Do you have a phone number I can call you at?
A: No. This is a very small business fully operated by one person only. Due to my busy and unconventional schedule, I am unavailable to accept phone calls during traditional business hours. However, I’m happy to communicate via email regarding your customer service needs, product questions and custom order requests.
Q: Can you screenprint / add wording or a logo to my tie dye shirt?
A: No, unfortunately I do not have the equiptment necessary to provide screenprinting of any sort. However, you can absolutely add screenprinting or embroidery to tie dye clothing and fabrics without a problem.
Q: I left a review, why hasn’t it shown up?
A: All reviews are manually screened before approving to ensure that all reviews are legitimate and written only by those who have actually placed an order for the specific item they are reviewing. Reviews from those who have not done business with Detroit Tie Dye Co. in the past will not be approved to ensure all product reviews are accurate and honest.
Q: Why does ____ cost more than ____ ?
A: Our product prices are carefully calculated and vary based on many different factors.
Brand — Please note the brand of each item, which is noted at the top of each individual product description. I tie dye a wide variety of different clothing brands, some of which cost more to supply than others.
Pattern/Design — All of my products are handcrafted; each pattern individually folded. Some of these patterns are significantly more time consuming than others and therefore cost more in time and labor to produce.
Custom Made vs. Ready To Ship — Ready-to-Ship items are finished pieces listed in a specific size, while Custom Made to Order items are handmade when ordered and will always cost more than Ready to Ship products (For example, most Ready to Ship tie dye t-shirts are generally between $18-22 while Custom Made to Order design options for the same brand and style of t-shirts can be $22-28). If you request a custom replica of a Ready to Ship item’s design, please note it will not necessarily be the same price as the Ready to Ship equivalent.
| Gildan Men’s Heavy & Ultra Cotton T-Shirt
| Gildan Youth Heavy Cotton T-Shirt
| Gildan SoftStyle Ladies Racerback Tank Top
| Gildan Heavy Cotton Ladies T-Shirts
| Fruit of the Loom HD Cotton Women’s V-Neck T-Shirt
| Gildan Heavy Blend Adult Crewneck Sweatshirt
| American Apparel Fine Jersey Unisex V-Neck T-Shirt
| American Apparel Fine Jersey Unisex Tank Top