Shipping Information & Return Policies

Thank you for visiting Paradisiac Psychedelic Handmade Goods ©. Please take a moment to review our return policies, as well as information regarding estimated shipping and processing times.

SHIPPING & PROCESSING TIME 

- All orders ship via USPS and include tracking.

- We offer a wide variety of products, including one of a kind, ready to ship tie dye - as well as custom made to order options, which are very literally handmade when you order!

- Finished products will ship the same or next business day. However, for custom made to order items please reference the estimated processing times below. The processing times below are only an estimate of how much time is required for your order to be handcrafted before it’s finished and ready to ship.

ESTIMATED PROCESSING TIME

- Custom Made to Order tie dye clothing items will take approximately 3-5 business days to be completed before shipping. 

- Please allow 5-7 business days for Custom Made to Order Tie Dye Bedding & 4pc Sheet Sets to be completed before shipping.

INTERNATIONAL ORDERS  

- International orders may be subject to additional customs and duties taxes upon delivery. The customer is responsible for the cost of any additional fees imposed due to their country’s policies. VAT (Value Added Tax) and duties will vary depending on the individual laws of each country. 

RETURN CONDITIONS  

In the event you would like to return an item, please contact us within 7 days of delivery or 14 days of receipt. 

- Item(s) must be returned in the same, new condition  originally received in. This includes: in the same state originally received in, unworn/unused and without any texture, color, or other characteristics noticeably and/or significantly altered due to laundering or excessive wear (refer to "partial refund" section below).

- Buyer is responsible for any shipping fees associated with the return process.

- Refunds will be issued only once the item(s) are delivered back and in possession of Paradisiac Psychedelic Handmade Goods. 

- Please note: We are unable to refund the original shipping costs associated with the item(s) being returned, as this is a non-refundable fee which is paid directly to our shipping providers. No exceptions. 

- There are certain circumstances where only a partial refund may be eligible. This includes: Item(s) that are not in their original condition and show obvious, noticeable signs of excessive wear and/or laundering. Signs of damage in the form of, but not limited to, staining, missing components, rips or holes are examples of significant deterioration of quality and value that will understandably and justifiably constitute a partial refund, or in extreme circumstances, possible refusal of refund. 

- In the event of receiving a damaged item, we are more than happy to replace it so long as it’s reported, with photographic proof of the damage/defect included, within 48 hours of order delivery.

EXCHANGES 

Exchanges are not accepted at this time. We apologize for any inconvenience. 

NON-RETURNABLE ITEMS INCLUDE 

- All Made to Order Bedding Products (this includes 4 piece sheet sets, individual fitted sheets, individual flat sheets as well as pillowcase sets)

- Custom Made to Order Items (this includes any item that has been made via a custom request as well as items that have been requested to be personalized/altered in some way)

- Clearance Items are final sale.

ORDER CANCELLATION 

- If you would like to cancel your order, a cancellation must be requested before your order is shipped. Please Email Us in this situation, as this is the most efficient and effective route of communication. Any package that is already in physical custody of the United States Postal Service cannot be cancelled, but can be returned upon delivery if eligible (please refer to our return policy for further information).

CUSTOM ORDER INFORMATION 

- In the event of organizing a Custom Order (any item(s) made via special request) you will be sent a link to an invoice for your unique order.

- Payment must be received in full before any order is be shipped.

- Photos of your completed custom made item(s) before shipping, to confirm the finished results are to your satisfaction and as envisioned!

- In some cases, samples of your desired color schemes and/or design(s) may be possible to provide before committing to your custom order selections. 

- It is absolutely necessary to contact us before placing your order if you are intending to request any changes or a specific customization at all to an item - whether it be size, colors, etc. It‘s imperative that we're on the same page to ensure that your desired custom order will come out exactly as you envisioned.

Thank you very much for taking the time to read and understand our policies. Please feel welcome to Contact Us if you have any questions at all.